Samsung Smart Whisper

product description

Samsung Smart Whisper Heat Pump

The Samsung Smart Whisper heat pump is an energy-efficient residential system designed to deliver advanced comfort, smart connectivity, and reliable performance. Built with innovative technology and intelligent features, this system is engineered to exceed expectations in both convenience and efficiency. Only Samsung offers a residential heat pump with this level of smart functionality and performance.

The Smart Whisper is available in four capacities: 9,000, 12,000, 18,000, and 24,000 BTU/h, making it suitable for a variety of room sizes and residential applications.

One of the system’s standout features is its unique triangular design, which improves airflow and cooling performance. The wider air inlet allows the unit to draw in more air, while the optimized outlet angle, additional V-blades, and larger fan help deliver cooled air faster and farther than many conventional systems.

The unit includes built-in Wi-Fi connectivity, giving homeowners complete control over their comfort system. Through the Samsung SmartThings app, users can adjust temperature settings, monitor operation, and control the system from almost anywhere, whether they are at home or away.

Performance is enhanced with Samsung’s Digital Inverter compressor, which uses variable speed control to operate at the exact level required to maintain the desired temperature. This allows the system to avoid frequent on-and-off cycling, improving both energy efficiency and overall comfort.

Installation reliability is supported by the Smart Install feature, a self-diagnostic system that checks for installation errors such as improper communication with the outdoor unit, incorrect refrigerant flow, and other system issues. This helps ensure the system is installed correctly and operating at optimal performance.

For ongoing maintenance and support, the Smart Whisper also includes Smart Check, an automatic error-monitoring system that detects and diagnoses potential issues. Through the SmartThings app, users can receive troubleshooting guidance and system alerts, making maintenance simpler and more convenient.

Additional Information

Product registration is required for warranty coverage and conditions may apply.

The AHRI Certified® mark indicates Samsung’s participation in the Air-Conditioning, Heating, and Refrigeration Institute (AHRI) Certification Program. Certified product performance can be verified at www.ahridirectory.org.

Proper system sizing and professional installation are essential to achieve the expected performance. Split system air conditioners and heat pumps (excluding ductless systems) must be paired with compatible coil components to meet ENERGY STAR® performance criteria. For more information, consult your contractor or visit www.energystar.gov.

The Samsung SmartThings application is available for download on the Google™ Play Store and Apple App Store®. A network connection and Samsung account are required to access smart control features.