We offer both a Maintenance Plan and a Protection Plan, and they serve different but complementary purposes. Understanding the distinction helps you choose the right level of coverage for your situation.

Maintenance Plan

Focused on prevention. Includes a comprehensive annual inspection by a licensed technician, priority scheduling, and discounts on any repairs identified. The goal is to catch problems early and keep your system running at peak efficiency. Think of it as a regular check-up for your appliance.

Protection Plan

Focused on financial coverage. When your power vent system breaks down — regardless of the cause — the Protection Plan covers the cost of diagnosis, parts, and labour to get it repaired or, when repair is no longer viable, replaced. It is the safety net that ensures an unexpected breakdown never becomes a financial crisis.

The Best Approach: Both Together

Many Ontario homeowners choose to combine both plans — the Maintenance Plan to prevent problems and the Protection Plan to cover the unexpected ones that slip through. Together, they represent the most complete approach to power vent ownership, maximizing both the lifespan of your system and your protection against the costs that come when something fails.

Our Protection Plan is designed to cover the components most likely to fail in a power vent system — the parts and repairs that generate the largest unexpected bills for homeowners who have no coverage.

Power Vent Water Heater Coverage

• Blower motor failure and replacement — one of the most common and costly power vent repairs
• Pressure switch failure — including diagnosis, parts, and labour
• Gas burner and igniter failure — full parts and labour coverage
• Thermostat and temperature control failure — repair or replacement covered
• Control board malfunction — diagnosis and replacement covered
• Vent pipe inspection and repair — coverage for vent pipe issues related to system operation
• Unit replacement when repair is no longer viable — when the cost of repair exceeds the value of the unit, replacement coverage kicks in

Power Vent Furnace Coverage

• Inducer (draft blower) motor failure — parts and labour fully covered
• Pressure switch failure — including stuck, cracked, or failed switches
• Flame sensor cleaning and replacement — one of the most frequent furnace service calls
• Igniter failure — hot surface or spark igniter replacement covered
• Gas valve failure — parts and labour covered
• Control board failure — diagnosis and board replacement covered
• Main blower motor failure — the motor that circulates warm air through your home
• Condensate system repair (high-efficiency models) — drain lines, pumps, and traps covered
• Furnace replacement when repair is no longer cost-effective — when the unit is beyond economic repair, replacement coverage applies

We believe in full transparency — the same principle that drives our upfront pricing on every installation. Here is what the Protection Plan does not cover, so there are no surprises:

• Pre-existing conditions: Issues that were present or known before the protection plan was enrolled. A pre-enrollment inspection confirms the current condition of your unit.
• Cosmetic damage: Dents, scratches, or surface rust that do not affect system operation.
• Damage from misuse or external events: Flood damage, fire damage, physical impact, or damage resulting from failure to follow manufacturer guidelines.
• Gas line work beyond the appliance: Work on the building’s primary gas supply line that is not directly connected to the covered appliance.
• Ductwork or plumbing beyond the unit: The protection plan covers the power vent appliance itself, not the broader duct system or household plumbing connected to it.

If you have any questions about what is or is not covered in a specific situation, call us before enrolling — we will give you a straight answer.

Let’s look at what common power vent repairs actually cost Ontario homeowners without coverage:

Common Power Vent Repair Costs in Ontario (Without Coverage)

• Blower motor replacement: $300 to $700 parts and labour
• Pressure switch replacement: $150 to $350 parts and labour
• Control board replacement: $400 to $900 parts and labour
• Gas valve replacement: $300 to $600 parts and labour
• Igniter replacement: $150 to $300 parts and labour
• Main blower motor replacement (furnace): $350 to $750 parts and labour
• Full water heater replacement: $1,100 to $2,750 depending on size and model
• Full furnace replacement: $2,000 to $5,500 depending on efficiency and model

A single blower motor failure covered under the Protection Plan can pay for multiple years of plan membership. A covered furnace or water heater replacement can save you thousands of dollars in a single event.

And unlike a warranty that expires after a set period, the Protection Plan continues for as long as you remain enrolled — giving you ongoing financial predictability regardless of the age of your appliance.

A protection plan that only works Monday to Friday during business hours is not worth much when your furnace shuts down at 11 PM on a Sunday in January. That is why Constant Home Comfort Protection Plan members receive priority access to our 24/7 emergency service line — any time, any day, including weekends and holidays.

What 24/7 emergency coverage means for plan members:

• Priority dispatch: Protection Plan members are moved to the front of the service queue for emergency calls, ahead of non-member requests.
• No after-hours surcharge on covered repairs: When the repair is covered under your plan, you are not hit with additional evening or weekend labour premiums on the covered work.
• Licensed technicians on every call: Every emergency visit is handled by a certified, licensed HVAC technician — not an apprentice or a subcontractor.
• Stocked service vehicles: Our technicians carry the most common replacement parts for the major brands we service, so many repairs are completed in a single visit rather than waiting for parts to be ordered.

The Protection Plan delivers value across a range of homeowner situations. Here is who benefits most:

Homeowners with Units Approaching Mid-Life (5 to 10 Years Old)

The years between five and twelve are when most major component failures occur in power vent appliances. The unit is past the manufacturer’s standard warranty period but still has significant life remaining. This is the highest-value enrollment window — when the risk of a costly repair is at its peak and the unit still justifies the investment in coverage rather than replacement.

Homeowners on a Fixed Income or Budget

A $600 blower motor repair or a $1,500 emergency water heater replacement is a manageable planned expense for some homeowners and a genuinely difficult financial event for others. The Protection Plan converts unpredictable, potentially large repair costs into a predictable monthly or annual amount — making household budgeting far simpler and more stable.

Homeowners Who Recently Purchased a Home

If you’ve recently bought a home in Ontario, you may have inherited a power vent appliance whose full service history you don’t know. Even if the unit appears to be in good condition, you have no way of knowing whether key components are nearing the end of their life. Enrolling in a Protection Plan early gives you immediate coverage against discoveries that might otherwise come as an unpleasant surprise.

Homeowners Whose Manufacturer’s Warranty Has Expired

Most manufacturer warranties on power vent water heaters and furnaces run between one and twelve years, depending on the component and the brand. Once that warranty expires, you are fully exposed to repair costs. The Protection Plan steps in where the manufacturer’s coverage ends, giving you continued financial protection for the life of the appliance.

Landlords and Property Managers

For landlords managing rental properties across the GTA or elsewhere in Ontario, the Protection Plan delivers predictable maintenance costs, fast emergency response for tenants, and documentation of repairs that supports property records. It is an efficient, professional way to manage the mechanical systems across a portfolio of properties.

Enrolling is straightforward. Here is how the process works:

1. Contact us: Call 1 (888) 675-5907 or book online at constanthomecomfort.com to speak with our team about the Protection Plan.
2. Pre-enrollment assessment: A licensed technician performs an inspection of your power vent appliance to document its current condition and confirm eligibility for coverage. This ensures there are no pre-existing issues that would affect your plan.
3. Plan selection: We walk you through the available coverage options, including whether to add a Maintenance Plan to your Protection Plan for full prevention-plus-coverage protection.
4. Coverage begins: Once enrolled, your Protection Plan coverage is active. Any covered breakdown from that point forward is handled by our team at no additional cost to you beyond your plan fee.
5. Ongoing support: Save our emergency number in your phone. When something goes wrong — day or night — call us and identify yourself as a Protection Plan member. We take it from there.

Many homeowners assume their manufacturer’s warranty provides comprehensive protection. In reality, most warranties are more limited than homeowners expect. Here is how the two compare:

Duration

• Manufacturer warranty: Typically 1 to 12 years depending on the component and brand, then it expires
• Protection Plan: Ongoing for as long as you remain enrolled — no expiry

Labour Coverage

• Manufacturer warranty: Often covers parts only — labour costs may not be included, especially after the first year
• Protection Plan: Covers both parts and labour on all covered repairs

Emergency Service

• Manufacturer warranty: Typically processed through a claims system with variable response times
• Protection Plan: Direct 24/7 access to Constant Home Comfort technicians with priority dispatch

Replacement Coverage

• Manufacturer warranty: Typically limited to defective parts, not full unit replacement due to wear
• Protection Plan: Includes replacement coverage when the unit is beyond economic repair

Maintenance Requirements

• Manufacturer warranty: Often requires documented annual maintenance — failure to maintain can void the warranty
• Protection Plan: We handle the maintenance relationship and documentation as part of the combined plan offering

Can I enroll in a Protection Plan for an older unit?

Yes, subject to a pre-enrollment inspection that confirms the unit is in serviceable condition and has no pre-existing issues that would immediately trigger a claim. We work with homeowners whose units are several years old and in good working order. If the inspection reveals concerns, we’ll discuss your options honestly — including whether a replacement with a new Protection Plan from day one makes more financial sense.

Is there a deductible or service call fee?

Contact us directly for current plan pricing and fee structures. We are committed to full transparency on all costs before you enroll, so you know exactly what your plan covers and what, if any, costs apply when you make a claim.

What happens if my covered unit needs to be replaced?

When a technician determines that a covered unit is beyond economical repair, the replacement process is initiated. We will discuss available replacement options with you, including any current promotions or rebate programs that may apply to the new unit. The goal is to get your home back to full comfort as quickly as possible with as little disruption to your budget as possible.

Can I cancel the Protection Plan?

Yes. Unlike many rental or third-party warranty agreements, our Protection Plan is not a long-term locked contract with heavy cancellation penalties. We believe in earning your continued membership through the quality of our service — not by trapping you in an agreement you can’t exit. Ask about our cancellation terms when you call.

Can I transfer the Protection Plan if I sell my home?

Yes. A transferable Protection Plan is actually a selling point for your home. Buyers appreciate knowing that the mechanical systems are covered from day one of their ownership. Ask our team about the transfer process when you list your property.

The time to enroll in a Protection Plan is before something goes wrong — not after. Once a component fails, it becomes a pre-existing condition and is no longer eligible for coverage. Enrolling today means the very next breakdown is covered, no matter when it happens or what it costs.

Constant Home Comfort serves homeowners across Toronto, GTA, Mississauga, Vaughan, Richmond Hill, Markham, Scarborough, Newmarket, Aurora, Barrie, Hamilton, Burlington, Waterloo, London, Ottawa, Kanata, and all of Ontario. Our licensed technicians, transparent pricing, and genuine 24/7 emergency coverage make us the trusted choice for power vent protection across the province.

📞 Enroll today: 1 (888) 675-5907

💻 Learn more and get started online: constanthomecomfort.com

Ask about combining your Protection Plan with a Maintenance Plan for complete coverage — prevention and protection, all in one.